4 simple key words that the Mukiwa team live by in every aspect of the services we provide our clients and as a team.
#rhythm
We are constantly striving to improve our rhythm and cadence, whether that be internally (team meetings, reporting, accountability etc) or with our clients (discussing and agreeing on deliverables and timeframes from both parties).
#frictionless
There is always friction, no matter how perfect a process might appear – we are constantly working on process improvement. We’re always striving to work smarter, not harder whilst endeavouring to be more efficient in all that we do.
#no surprises
In all that we do we work to ensure our clients receive no surprises, whether it be their annual tax liability or their Mukiwa invoice. We don’t always get it right, but transparency is at the core of our relationships with our clients.
#no d*ckheads
With a strong rugby supporting culture, albeit for different teams, we have adopted the All Blacks philosophy of ‘no d*ckheads’. Whilst this most definitely applies internally in our dealings with clients and fellow team members, we also use it as a defining point in our relationships with clients.
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